work packages
work package 1
policies & practices
Provide an international overview of policies and practices for (non-professional) interpreting in health care in terms of qualification, finance and organisation on a national and regional level.
work package 2
barriers & resources
Assess barriers and resources in the communication on a micro- and meso-level from perspectives of (mental) health care professionals, (former) service users, relatives/ supporters of migrant service users, formal and in-formal interpreters, and stakeholders.
work package 3
technological devices
Investigate the needs, usability and effciency of technological tools in providing quality mental health care to overcome language barriers.
work package 4
recommendations
Development of recommendations and information tools for (mental) health care professionals and migrants based on a consensus process with regional migrant groups and experts to facilitate multilingual communication.
work package 5
intervention
Development and evaluation of an intervention for health care professionals to improve communication in language discordant encounters with migrant service users.
work package 6
assessing community strengths
Assess migrants’ engagement and use of informal social networks to manage their mental and physical health needs and navigate linguistic, cultural, and personal barriers to accessing healthcare.